Archive for January, 2010

Hosting take hostages

January 15, 2010

Hosters take hostagesWe would like to apologize for the inconvenience. Some of visitors of our website could see instead of the normal content of Codyssey this frustrating note: “Account suspended! Please contact the billing department as soon as possible on billing[at]”

This message does not mean that we did not pay for the hosting or have any debt. That means that the popularity of our website has reached the threshold, when the hosting provider (in our case – the Justhost) has a strong sense of loss of profits. When they see that the website is valuable they

It is very disappointing. Almost every hoster claims unlimited traffic, 100% uptime and lots of services included in the basic account. When your website appears to be popular or valuable, a hosting provider makes this ugly motion. They simply block an account. All the content turns a hostage of a service provider. Hosting suspends your account to force you paying much more than you did before just to release your data from their grasping hands. Does it make sense?

We do not say that Justhost are too greedy. We say that a service provider should have sent a warning note before taking restrictive actions. Suspending account without any notification does not add to their credit.

It looks like hosting of websites with low-cost hosting providers is as risky as sailing near Somali costs. You never know when they take your website hostage.